Terms of use
Acceptable use
Test access may not be used to break applicable law, interfere with networks and services, distribute malware, or reach other people's systems without permission.
Account and devices
You are responsible for access to your mailbox and to your registered devices. A lost or unused device should be revoked in your account area.
Test
Test is a one-time purchase of RUB 1 for 7 days (168 hours) from payment confirmation. It is available only before the first activated subscription, including access granted by a promo code, and at most once per account and each recorded app installation linked during purchase or use. Access ends after that period; no automatic renewal or automatic switch to another plan is created. You may buy a later period separately.
Day
If offered at checkout, Day is a one-time payment of RUB 15 for 24 hours of access on up to two connected devices, without automatic renewal. With no active access, Day starts after payment confirmation. While Day is active and no future paid period is already scheduled, you may buy another Day before expiry; the additional 24 hours start after the current paid period ends. Day cannot be bought while another plan, including promotional access, is active or a future paid period is scheduled. A late payment confirmation does not shorten the full 24 hours: if another paid period begins in the meantime, Day starts after it ends.
Paid periods
When a one-time purchase is offered at checkout, Personal, Plus and Max can be bought for exactly 30 days (month) or 365 days (year), including when you have no active subscription. Cryptocurrency payment, when available, is always one-time and does not enable automatic renewal. If a cryptocurrency payment from an earlier link is confirmed after you set up an automatically renewing subscription, we will stop its future automatic renewals while preserving the already paid access; the cryptocurrency period will start after that paid access and any earlier queued periods. If payment from an earlier SBP or bank-card link is confirmed after a cryptocurrency purchase, we will stop future automatic renewals for that subscription, preserve both paid periods, and start the SBP or card period after the cryptocurrency period and any earlier queued paid periods, without overlap. Payment is collected when you purchase. With no current access, the period starts after payment confirmation. If paid access without automatic renewal is already active, the new period follows the current access and all previously paid queued periods; your current plan does not change immediately. The expected start date is shown before advance payment. A one-time purchase does not create automatic renewal.
Automatic renewal
Month and year are one-time purchases of 30 and 365 days respectively. No payment method enables automatic renewal. Access is granted only after payment is confirmed.
Existing automatic renewals are disabled without shortening paid access. Access ends on the stated date unless another period is purchased. Disabling renewal is not a refund and does not cancel separately purchased periods.
Payment and receipts
Available payment methods, the plan, price and period are shown before checkout. The selected payment provider processes the payment; Privanta does not receive full card details. Any legally required fiscal receipt is issued and delivered under applicable law. The payment record in your account is not a receipt.
Refunds
Request a refund through the support contact below, providing your account email, payment date and transaction details. Requests take account of access already provided and mandatory consumer law. An approved or legally required refund is normally returned through the original payment method unless another lawful arrangement is agreed.
Service, rights and responsibility
The site, apps, software and Privanta marks are protected; a subscription grants use, not ownership. Maintenance, connectivity, device or third-party problems may briefly interrupt service, but material subscription changes do not reduce an already paid period. Access may be limited for security, payment reversal, unlawful use or legal requirements. Mandatory consumer rights remain unaffected.
Privacy, changes and disputes
The Privacy Policy explains data handling and your choices. The current terms and update date are published here; material changes apply to later actions and subscription periods unless law requires otherwise. Send questions or complaints through the support contact below before going to court; mandatory consumer-protection rules apply.
Contacts
Questions can be sent to info@privanta.ai